Service client
Shipping & Returns
Every Feleni order is wrapped by hand in our Athens atelier.
01
Delivery
- Express delivery to all EU countries — 5 to 8 working days.
- Orders placed before our daily cut-off leave the same working day.
- Every order is fully tracked from dispatch to your door.
02
Returns
- Returns are accepted within 30 days of delivery.
- Pieces must be unworn with original tags attached.
- Contact us before sending anything back — we will provide the return address and instructions.
- Refunds are issued to the original payment method within 7 days of receiving your return.
03
International
- We deliver across the European Union.
- If import duties or taxes apply to your order, this is clearly shown at checkout before you pay.