Client Services
Contact
Telephone
+30 694 959 1662Atelier
Kolonaki, Athens
By appointment
How FELENI client services can help
Orders and delivery
Contact us about an order you have placed, delivery to your country in the EU, a change of address or a parcel that has not arrived. Please include your order number so we can find it quickly. You can also follow your parcel on the Track Your Order page.
Sizing and styling advice
Not sure about a size or which piece to choose for an occasion? Ask us about fit, fabric and length, or use your Fit Profile for a personal size recommendation and the Concierge, our AI stylist, for outfit ideas from the current collection.
Returns and exchanges
If a piece isn't right, you can start a return from your account. Our shipping and returns page explains the process step by step, and client services can help if you have a question about a return that is already on its way.
Press and collaborations
Journalists, stylists and creators interested in FELENI — a contemporary women's fashion house from Greece — are welcome to get in touch using this form. Tell us about your publication or project and we will reply as soon as we can.